Privacy Policy of the 1win Casino Singapore
To allow you to play on our website without restrictions, we need to know you better. The procedure for collecting personal data allows the casino to improve the quality of service and personalize the gaming page for your preferences and interests.
We collect players’ data in compliance with legal requirements and security measures. Any information that you transmit to the server remains confidential to third parties. For more details, read our privacy policy.
Types of Personal Information Collected
We focus on collecting data that is directly related to gameplay. Personal information such as marital status, membership in a social or religious group, or political opinions doesn’t interest the casino. This guarantees respect for your privacy.
The personal information we need allows us to verify the player’s identity and track their activity on the site or 1win app. It includes:
- Full name;
- Citizenship;
- Physical address;
- Email;
- Phone number;
- Financial data;
- Requests to support;
- Betting history.
Most of the information is provided by the players themselves. If this data is not enough for us, we contact trusted third parties or search for the necessary details on publicly available resources.
Your Rights
Our casino keeps transparent and trusting relationships with players. You are a legitimate information owner and therefore have the right to control how it is used, stored, and protected.
Understanding your rights regarding personal information will teach you how to protect your privacy on the Internet. As a player of the 1win casino, you’re entitled to:
- Know what confidential data is being collected;
- Receive a copy of your data in machine-readable form;
- Edit incorrect or outdated information about yourself;
- Request deletion of your private details from the database, except in cases where the data must be stored for legislative obligations;
- Object to the processing of your data (for example, for direct marketing purposes);
- File a complaint with the regulatory authorities if you believe that your rights have been violated;
- Revoke consent to the collection and processing of your data;
- Exercise your rights at any time.
Manage your private details through your profile settings. To submit requests for access, correction, or deletion of data, contact customer support.
Cookie Files
User experience matters to us and we do our best to improve it. For more effective work, we need to understand our audience, their behavior, and preferences.
Google Analytics helps us track your web activity. This analytic tool uses different technologies, including cookies ‒ small text files that contain information about the player’s interaction with the site.
When you go to our page, the system automatically detects:
- Your IP address;
- Sections visited;
- Number of clicks;
- Duration of your visit;
- Your login details.
Cookie files are stored in your device’s memory. They allow the website to remember you and selected settings (for example, interface language or currency).
You can disable cookies in the browser settings. However, if the function is off, some features of the website may not be available to you anymore.
Data Storage and Protection
Player’s private data is stored on casino servers that are protected from unauthorized access. When transferring any information between data processing centers, we encrypt it using the TLS (Transport Layer Security) protocol. The original message is converted into an unreadable set of characters, numbers, and letters. Third parties who don’t have a decryption key can only see the cipher.
The correspondence between the casino and the player is also encrypted with the 256-bit SSL (Secure Socket Layer) technology. Data leakage or interception becomes nearly impossible.
