1win Support Channels in Singapore
One of the competitive advantages of online casino 1win is the support service. Employees work 24/7 and can quickly help Singaporean players with any questions related to the operation of the site via these channels:
- Live chat;
- Email;
- Social networks.
Live Chat
Click the blue button in the website’s bottom right corner or 1win mobile app to launch Live Chat. This is the fastest way to get in touch with 1win support representatives. But keep in mind that you will first communicate with a bot that will provide you with answers to common questions.
At any time, click on the ‘Call an operator’ button and a live person will contact you within seconds. Each of the site’s employees is a trained professional who can solve users’ questions in the shortest possible time.
Traditionally, email is considered a way to contact support for non-emergency issues. Singaporean users can choose from four addresses to send specialized appeals:
- Technical Support. [email protected];
- Security issues. [email protected];
- Commercial offers. [email protected];
- Affiliate Program. [email protected].
Describe your situation and, if necessary, attach text documents or screenshots to your email. You will receive a response within a few hours.
Social Networks
There is another way to contact support. Scroll down to the bottom of the home page and in the bottom left corner you will see several logos. These are clickable buttons to go to the casino’s official communities in social networks and messengers:
- Telegram;
- Instagram;
- Threads;
- Youtube.
Even if you don’t plan to use these communities to contact support agents, it’s a good idea to subscribe to them. This way, you will never miss information about new bonuses, updates to the game collection, or important news regarding the work of 1win Singapore.
